Shipping and Return Policy

Shipping Policy

Order Processing

Orders are processed within 1-3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time & Delivery

Domestic shipping: 2-7 business days (depending on location).

Delivery times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.

Shipping Fees

Shipping fees are calculated at checkout based on the delivery location.

Free shipping may be available for bulk or promotional orders.

Tracking Information

Once the order is shipped, customers will receive a tracking number via email or SMS.

Return & Refund Policy

Returns

We accept returns within 2 days of delivery for damaged, defective, or incorrect items.

The product must be unused, sealed, and in its original packaging.

Return Process

1. Email our customer support at admin@salveoorganicbarley.net with your order details and reason for return.

2. Attach photos of the product showing the issue.

3. Wait for approval and return instructions.

4. Ship the product back to us at the provided address (return shipping costs are the customer’s responsibility unless the return is due to our error).

Refunds & Replacements

Once we receive and inspect the returned product, we will process a refund or replacement within 7 business days.

Refunds will be issued to the original payment method.

Shipping fees are non-refundable, except in cases where we shipped the wrong or defective item.

Non-Returnable Items

Opened or used products.

Items purchased under promotional sales (unless defective).

Contact Us

For any concerns regarding shipping or returns, please contact us at:

✉️admin@salveoorganicbarley.net

📱 +639633640417